Creating a booking is functionality professionals use to schedule a service via the Critter platform. Our philosophy is that there is always variability in pet professionals schedule, so we want the professional to have final say over their schedule. We a ...
The scheduling tab is the landing page when you select the schedule tab. This screen allows us to see our schedule for the day, the customers that we have bookings for, and their pets. It also will show which employee this booking is assigned to. If you o ...
The first way to create a booking is for the professional to generate the booking. This may be based on communicating via direct messaging with a customer directly in Critter, or via another forum where professional capture booking requests. Selecting the ...
Creating a recurring booking will allow you to create a recurring series that happens weekly. This avoids the need to book a service each type required, and instead allows professionals to book out appointments. When creating a new booking, select check t ...
The second way to create a booking is to accept, reject, or adjust customer's "requests to book". The request to book feature allows for a customer to request a service during a specific time slot, and gives the professional the ability to generate a book ...
Updating a service report is a great way to communicate how a service went to a customer. Service reports are found in created booking. Scroll to the bottom of the booking, under all the relevant information and you will see "update service report" Whe ...
Similarly to the previous step in which we navigated to the pet's timeline directly from a booking, we have the ability to directly interact with our customers directly from the booking. When we open the booking, we will navigate to the customer and selec ...